Customer service
Frequently Asked Questions
How fast do you deliver?
Order before 2 PM on business days and we’ll ship your order the same day. Below you’ll find the estimated delivery time per country:
- 1 business day: Belgium, The Netherlands (incl. Saturday delivery)
- 1–3 business days: Germany, Luxembourg
- 2–4 business days: Austria, Czech Republic, Denmark, France, Ireland, Poland, Slovakia
- 2–5 business days: Croatia, Hungary, Italy, Latvia, Lithuania, Portugal, Slovenia, Spain
- 3–6 business days: Bulgaria, Estonia, Finland, Romania, Sweden
- 4–8 business days: Greece, Cyprus, Malta
What are the shipping costs?
Free in the Netherlands & Belgium • The rest of the EU from €1.95: DE €1,95 - LU €1,95 - PL 9,95 PLN - CZ 69,95 CZK - AT €2,95 - FR €2,95 - ES €2,95* - IT €2,95* - PT €2,95* - IE €3,95 - DK 29,95 DKK - SK €4,95 - FI €5,95 - SI €5,95 - HR €5,95 - EE €5,95 - LT €5,95 - LV €5,95 - BG 11,95 BGN - RO 29,95 RON* - HU 2490 HUF - SE 79,95 SEK - GR €7,95 - CY €19,95 - MT €19,95
For countries marked with an *, we automatically check during checkout whether a remote area surcharge applies.
What payment methods do you accept?
We accept iDEAL, Bancontact, SEPA, Apple Pay, Google Pay, Mastercard, Visa, PayPal and pay later with Klarna.
Can I return my order for free?
Yes. You can return your order free of charge within 30 days. Simply follow the steps on our returns page.
Contact Form
TJ Trading VOF
Address: Eems-Dollardweg 10F, 9636HR, Zuidbroek, NL
Email: info@tjtrading.nl
Tel.: +31 6 4503 4905 (NL/EN)
Chamber of Commerce: 73236993
VAT: NL859415181B01